Appointment was at 11:30 was seen at 12. Didn't provide explanation of delay. It could be improved especially if its your first time and have anxiety about going to the dentist. They had my name wrong, so had to update details. The staff themselves are friendly and welcoming. The dentist was professional. I am a private patient they didn't really talk about prices, felt awkward in discussing treatment options there and then on the spot as not sure how much it is going to cost so I just said I will think about it. Came away with a dental payment plan but doesn't include any extra treatments. I still need to figure out how much a crown or filling will be from their recommendations.It is not very practical to ask them as people can overhear in the reception area. Maybe if they had leaflets on crowns, fillings or extra treatment plan prices, it would be better to have an understanding. I am quite an introvert and shy when it comes to asking talking about prices etc. Plus I really don't like the whole dentist experience. It gives me anxiety. I am glad I went and I am now booked in for further check ups etc.
After having an awful experience with a previous practice I was very nervous to go elsewhere.I no need of been nervous to go to Abbey house dental. I felt very confident with the dentist as soon as I went for my consultation. They were so friendly and professional. I had Invisalign and composite bonding with great results. I would highly recommend.
I approached Abbey House Dental as I was looking for a dentist who had good experience providing quality dental implant and also could provide all services on site (including CAT scan). Now after 2.5 months, my implants are complete and I am very happy.This dentist is modern, professional, friendly and provides an excellent level of service, with everything clearly explained and no hidden costs. A big thank you to Mr Abdul Nasser who led my treatment - would highly recommend
My experience today at Abbey House Dental Practice was excellent from start to finish, reception staff were professional and friendly and fresh and smart looking in appearance with plenty of smiles. I saw Dr. Milan and his dental nurse who were both so welcoming and professional and Dr.Milan listened and understood with great patience and has a friendly and open manner and was very helpful in explaining and sorting my dental problems out for me thank you.The only issue my husband and I had with the layout of the clinic was the shortage of chairs for people to sit on, and felt that two or three more chairs would be very helpful for customers/patients instead of one or two left standing at any one time, especially during slightly busier times.This is the only reason 4 and not 5 stars were given.But thank you for an overall good experience and for helping to keep our teeth and gums healthy.
Due to shortage of dentists where I live, I happened to travel long distance in Stone, Staffordshire. Abbey House is a beautiful old charm building with very modern interior, bright and inviting, very clean, and friendly polite staff. As you sit on the dental chair, they have installed at the ceiling an entertainment screen that shows you beautiful breathtaking views of landscapes from around the world. It is not very often one can say I enjoyed going to the dentists. I would recommend this place. A delight. By the way, my teeth do look and feel better. Keep up your good work.
I went to Abbey House for the first time last week for a checkup and everyone was really friendly and welcoming. They have a lady called Becky who is the treatment Coordinator and she was especially lovely. Today I saw the hygienist who was kind and very thorough and then I had a filling removed and replaced by Atta with the assistance of Jess. The whole experience has been amazing. They were both so lovely and they put me totally at ease from the start. I felt no pain throughout the treatment, even though it was a deep filling. Even the injection didn’t hurt. I would recommend them to anyone. Definitely 5 stars.
A very friendly and professional consultation with Becky. Very knowledgeable with my treatment enquiry with all questions answered to suit my individual requirements. The details discussed were emailed to me as requested very swiftly. Excellent.
Abbey House staff are always friendly, professional and very helpful. I have never been happy to visit the dentist, until now, I feel so relaxed and looked after, nothing is too much trouble for them and my Orthodontist, Clare Banks is wonderful. I wouldn't want to go anywhere else. I have just completed my Invisalign and couldn't be happier with the results, I am now happy to smile for photographs, for the first time in my life😁.
Just finished my Invisalign treatment at Abbey House Dental, all the staff were fantastic. I felt looked after and I am amazed at the results! Emile & Corey were fantastic, could not ask to be in better hands. They both have given me a true Hollywood smile ready for my wedding day. Thank you both so much and to all the staff at Abbey House it really is the best practice in the area by miles couldn’t recommend enough.
I can honestly say my experience so far has been amazing. The team have helped me feel calm and relaxed as I have never been good when it comes to dentists. They have explained the whole procedure. I have nearly completed my treatment and can't wait to see my new teeth
Clare Banks is an amazing dentist, she really puts you at ease. In the past I have not wanted to go to the dentist, as I have been very stressed about it as I had a bad experience years ago. From the minute that you walk into her surgery she puts you at ease. 5 Star service from her and Abbey House Dental thank you
After not seeing a dentist in many years due to major anxiety, I suddenly found myself in a position where I had to get a checkup.Milan was absolutely fantastic, he was extremely welcoming and reassuring throughout the entire appointment.Even though the anxiety is still there, I definitely feel calmer about going to future appointments.
I have never liked visiting the dentist since a small child. However Abdul and Kate at Abbey House Dental practice has restored my faith in dentists. Had to have a tooth removed and made ready for an implant. The care I received was second to none. The reception staff was also very helpful and kind. I highly recommend this practice and certainly recommend Abdul.
I'm so delighted with my visit yesterday, I registered myself and my mother and I have to say I was very impressed with the level of professional service we received from the second we entered the building. All staff were professional, polite, friendly and kind. It's exactly what you want from a dentist you can trust. Thank you so much, keep up the good work!
Safe, professional, caring, re-assuring team. Excellent and caring coping with covid safety measures throughout the practises various sites.. My Dentist Dr. Claire always re-assures me. Her professionalism and kindness is there 100% every visit.. Her dental nurse is a great asset to Claire and the practice.I would recommend Abbey House Dental to everyone in Stone and surrounding villages..Thank you for the
I would highly recommend Abbey House Dental. All the staff who I have dealt with have been kind, sympathetic, supportive, and caring. My dental hygienist is an absolute star who has the patience of a saint and has worked with me in dealing with my fear. I am no longer fearful of going through the door of the dental office as I know I will be so well looked after and for that I am extremely grateful.
Back In November I contacted Abbey House online and made an enquiry, I knew I had to go to a dentist but due to dental phobia I had neglected my teeth for years. I was messaged by a lovely lady called Megan who talked me through everything and answered my questions, from there I made my first appointment, even at that point I really believed I wouldn’t attend, however I needed too, I had lost all my confidence and was feeling so low. My dentist is Milan and I cannot put into words how lovely and understanding he was. He put me a dental plan together, he explained everything clearly and was so kind. I attended my appointments, received several different treatments and each time it got a little easier, this was purely down to Milan. I now have a restored smile, my confidence back and feel like I have become the person I use to be before I was scared to hide my smile. The whole process was pain free. I couldn’t be happier and honestly believe the next time I have to visit will be that little bit more easier. Great dental practice can’t express that enough!! Thank you Milan, Megan and Abbey house.
What can i say! The biggest thank you to Dr Kal, Christie and Alicia who have all been there on my journey! I couldn't have asked for more professional, lovely people of which nothing is too much trouble. They fully accommodated my needs and requirements and left me with THE perfect smile! Thanks guys! ❤❤
Recently had my two front crowns replaced by Atta. From start to finish, both him and Katie made me feel relaxed and at ease in each appointment, always explaining what work was being carried out. My new crowns have been completely reshaped and I’ve genuinely never been happier with their appearance. All the staff are welcoming and friendly but you two in particular really are an absolute credit to Abbey House. Thank you for everything x
Desrin and Emma visited the children at Manor Hill First School today to highlight the importance of looking after their teeth. They enjoyed learning about foods that are good and bad for their teeth and how to use a toothbrush to make sure they clean their teeth properly. The activities they provided were informative and engaging and when they had finished one of the children said "I'm going to make healthy choices because I don't want my teeth to be rotten" Excellent, we look forward to them visiting again.
Had my first consultation about braces in March and had them fitted in May. So hassle free and I’ve had such care and attention as I’ve gone for each appointment. Super friendly staff too! Would 110% recommend!
Jaz & Holly we're great throughout my implant treatment. I was a very nervous patient but due to their friendly nature I felt calm and reassured the whole time. I am extremely happy with the results, thank you guys! Shout out to the receptionists -they are all very lovely and helpful.
This is a first class caring practice by far the best my family has ever used.Such a friendly and professional attitude the atmosphere lends itself to a relaxed and confident visit everytime.I am grateful for the excellent continuing care given to my family and can unreservedly recommend Abbey House Dental.
I can honestly say they are the best dentists that I have ever had.Nothing is a problem and will take time to explain why they are doing the treatment.Had a bridge fitted by them over the moon restored my smile.
I used to have a horrible dentist and was really scared of them. I just thought that was normal as I'd never known any different and my brother recommended Abbey House. Everyone i have seen is lovely and really reassuring (I get really nervous when i see someone new) and they always find time to fit you in, even if they are really busy. During covid I remember them calling and giving me antibiotics over the phone to calm and infection until they could fit me in and and have even took my young daughter as a "just come down straight away and we will take a look at her" when she landed on her front teeth on the concrete. I couldn't recommend them enough, thank you for being amazing!
Excellent dentist. All staff are professional, helpful and friendly and always very pleased with the treatment I have received from my dentist, always very caring and considerate and make you feel at ease. All the way through covid communication has been excellent, receiving regular updates regarding the service provided and when due for appointments. Everything is in place in the surgery to protect customers and staff and always feel safe.
Who ever you are dealing with they treat you kindly. The are friendly and give you honest advice. The treatment has always been good. This practice stands head and shoulders above my last dental practice. I have now been with them over seven years, and cant see me changing dentists again. Thank you Abbey House.
All staff are very helpful and welcoming, excellent service. My dentist Bobby put me at ease and explained all of my dentist plan in detail and happy to talk me though any concerns. I no longer feel anxious about visiting the dentist 🙂
Staff are so helpful and friendly at the surgery that we travel from Stoke to attend. My dentist, Clare, is awesome! She makes going to the dentist pleasant, believe it or not! Wouldn’t go anywhere else. Thank you all.
I've been a new patient at Abbey House Dental this year, recommended by my daughter, and just as she said, I've felt very professionally looked after by a very friendly team. They've enabled me to become dental healthy and I've now joined their payment plan so I can maintain check-up and hygienist appointments throughout the year without worrying about the cost.
Spent whole weekend in pain rang nhs 101 told me ring back Monday spent 3 hours on hold to be told they could not do anything till following day ,Found Abby dental practice on line rang them up they got me in that afternoon they fitted me in and even managed to do a temporary repair on my tooth so I wasn’t in pain any more and to be fair in didn’t even cost that much ,from the reception to the dental nurses right through to the dentist they where all very professional and sympathetic towards me ,I’ve now become a patient there I’m that impressed and would recommend you try these first if your in pain or need dental workMany thanks Niall
I’m very scared of the dentist so looked specifically for a sedation expert when trying to find a new surgery. The staff at Abbey House really put me at ease and made me feel like a valued customer. I’m not scared of going back again for check ups now!
Abbey house dental is amazing. The staff are really professional. Milan, my dentist is an up and coming star I'm sure. How many people can say going to the dentist is a good experience? I can! Can't sing their praises enough.
Thank you to all the staff that have looked after me during my dental treatment. Julie who held my hand while I had my sedation was fantastic and always has time for a little chat. Amit your a star for putting up with me and Paul the dental technician who seems to know what I want without me telling him is wonderful. Fantastic team and great service from receptionists too.
I am extremely nervous about visiting the dentist but I cannot recommend Abbey House enough. My usual dentist Amit is very patient and makes me feel at ease, he is amazing. The other dentists I have interacted with are the same very friendly. The dental nurses again are amazing and very caring and friendly. The receptions are always welcoming and are always helpful. If you are looking for a great dental practice this is the one.